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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very helpful and got us checked in our room over the phone while we were states away. That way we didn’t lose our room when we arrived so late at night. There was a lot of loud music playing and men drinking beer and laying on the ground just outside our room but it wasn’t too bad.
Business response:
Dear Carmella, Thank you for your feedback. We're pleased to hear that our staff was helpful in assisting with your check-in over the phone. We apologize for the disturbance caused by the loud music and activities outside your room. We take such matters seriously and will address them to ensure a more peaceful environment for our guests. We appreciate your understanding and hope to provide you with a more comfortable stay on your next visit. Sincerely,Hotel Management
It was an inexpensive place to stay, but you get what you pay for. Not updated furnishings, mostly clean but not well-maintained. Bed was very comfortable, though!
Business response:
Dear Timothy, Thank you for your feedback. We appreciate your comments about our affordable pricing and comfortable beds. We apologize for any inconvenience caused by the outdated furnishings and maintenance issues. Your satisfaction is important to us, and we will use your feedback to improve our accommodations. We hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
I'm OK with the lodging
Business response:
Dear Cornelius, Thank you for sharing your feedback. We're glad to hear that you found your stay at Extended Stay America satisfactory overall. Your comfort is important to us, and we're always looking for ways to improve our services. We appreciate your patronage and hope to exceed your expectations in the future.Sincerely,Hotel Management
Decent
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 3.3 star rating with 1,748 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.