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Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Quality of the room 4/10. We moved rooms twice and appliances were still outdated, with dirty carpeting and neglected bathrooms. The surrounding area gets a 8/10 plenty to do. Staffing also gets 8/10 not too professional and chose to give reused/broken room keys repeatedly.
Business response:
Dear Celesse, we always want to exceed our guest's expectations; therefore, we are disappointed this was not your experience. Please accept our apologies if we did not provide you with a clean and comfortable room. We have addressed this with our staff and are grateful for your patience and valuable feedback. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
the walls were thin and you could hear people in the next room. towel rack in the bathroom was coming off the wall.
Business response:
Dear Jamie, thank you for choosing to stay with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
Cant get enough of this place. My go-to when i need to just get away and have peace. Staff always nice and professional and rooms are always cozy. If you need to just get away, Extended Stay America is the place to go.
Business response:
Demitri, thank you for sharing your review of Extended Stay America. We strive to deliver exceptional accommodations and outstanding service to every guest, and we appreciate your noticing our efforts. It was a pleasure to host you, and we eagerly await to welcome you back soon. Sincerely, Hotel Management
So im back again and I enjoyed my peaceful stay, the staff always friendly and helpful. Still can't get over the nature look in the back parking lot. Room was clean and smelled quite nice. Watched some great movies and enjoyed myself. If you want to fully relax with no loud noise, then give this place a try, you wont regret it.
Business response:
Demitri, thank you for sharing your review of Extended Stay America and for being our loyal guest. We strive to deliver exceptional accommodations and outstanding service to every guest, and we appreciate your noticing our efforts. Thank you again for recommending us to fellow travelers, and we look forward to seeing you again soon. Sincerely, Hotel Management
Just an 'OK' place. Nothing great or bad about it.
Business response:
John, thank you for taking the time to post your experience; we loved that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon. Sincerely, Hotel Management
6/10 based on the staff being loud and rug/appliances should be cleaned more often. The bathroom was clean and room was neat otherwise
The staff are very friendly.
Business response:
Demitri, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Its very peaceful here.
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.4 star rating with 1,101 reviews.
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.