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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
not a very clean place to stay. The receptionist were very nice but the overall cleanliness of the room was very disappointing. there was a moldy smell in my room, the shower head and shower had hair still in it.
Business response:
Dear PHURY, We appreciate your compliments about our friendly staff. However, we're sorry to learn that you had some concerns regarding the cleanliness of your room. We take these comments seriously and will share your feedback with our housekeeping team to ensure we continue to improve in this area. Your feedback helps us enhance our services, and we hope you'll give us another chance to provide a more enjoyable experience in the future. Thank you for staying with us.Sincerely,Hotel Management
There were roaches in our room
Business response:
Dear Philip, We appreciate your feedback, and we're sorry to hear about your experience. We take such reports seriously and will work diligently to address this issue. Cleanliness and comfort are our priorities, and we regret that your stay didn't meet our usual standards. Thank you for bringing this to our attention, and please know that we are committed to maintaining a high level of service for our guests. We hope to have another chance to provide a more enjoyable stay in the future. Sincerely,Hotel Management
The Staff is very kind and considerate of my needs. For the most part, it is quiet. Occasionally we get a load person next door, but other than that, its quiwt.
I love it here
Business response:
Dear Dawn, We appreciate your kind words and are delighted to hear that you enjoyed your time at our hotel. Our team is committed to providing a positive experience for all our guests, and we're thrilled to know that you loved your stay. We look forward to hosting you again in the future at Extended Stay America.Sincerely,Hotel Management
The manager and Staff are very nice and take care of your needs.
This property is quiet and the staff is great.
Business response:
Dear Dawn, We're delighted to hear you had a peaceful experience during your stay at our hotel. Our team strives to provide excellent service, and we're pleased to know they made your visit enjoyable. Thank you for choosing to stay with us at Extended Stay America, and we look forward to welcoming you back in the future.SincerelyHotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.4 star rating with 1,178 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.