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Extended Stay America - Richmond - W. Broad Street - Glenside - South

4.4
  • Hotels
  • Richmond, VA

About this business

HospitalityHotels

Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0. 

Location details

6811 Paragon Pl., Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,097 reviews
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Jamee's profile image
a year ago

My room smelled bad and the tenants were up all night bumping around I barely slept. Staff excellent not as nice of hotel as the sister hotel across the parking lot 

Business response:

Dear Jamee, Thank you for being our guest and for sharing your experience. We apologize for the noise issues you experienced and that we did not address them to your satisfaction. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We hope you will give us another chance to show you the hospitality you deserve on your next visit.Sincerely,Hotel Management 

Kathi's profile image
a year ago

Older property; clean & comfortable. Only a quick over night stay. It was nice to grab a coffee and muffin as we checked out. Got us on the road sooner than expected. 

Brandon's profile image
Brandon 
2 years ago
Brandon's profile image
Brandon 
2 years ago

The staff was great 

Business response:

Dear Brandon, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management 

K.'s profile image
2 years ago

The location is in a decent place. Just disturbing knocks on my door all night was not cool 

Jeffrey's profile image
Jeffrey 
2 years ago

Just miner things need to he done 

Business response:

Dear Jeffrey, thank you for choosing and reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. Please allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management 

Simone's profile image
Simone 
2 years ago
Jayme's profile image
2 years ago
Celesse's profile image
Celesse 
2 years ago

Quality of the room 4/10. We moved rooms twice and appliances were still outdated, with dirty carpeting and neglected bathrooms. The surrounding area gets a 8/10 plenty to do. Staffing also gets 8/10 not too professional and chose to give reused/broken room keys repeatedly. 

Business response:

Dear Celesse, we always want to exceed our guest's expectations; therefore, we are disappointed this was not your experience. Please accept our apologies if we did not provide you with a clean and comfortable room. We have addressed this with our staff and are grateful for your patience and valuable feedback. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South

How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?

Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.4 star rating with 1,097 reviews. 

When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?

Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.