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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Security Disliked loud tenants
Business response:
Dear Patricia, Thank you for staying with Extended Stay America and sharing your experience. We're glad you found our hotel to be nice overall. However, we apologize for disrupting your stay caused by the noise disturbance from inconsiderate neighbors. We appreciate your understanding and will ensure that our team is aware of these concerns to improve our guest experience in the future. We hope to have the opportunity to serve you again and provide you with an even more pleasant stay.Sincerely,Hotel Management
Carpeting was dirty and needs replacing.
They have an elevator, breakfast was supposed to be included but no one mentioned it or where to go
Business response:
Dear Taelor, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved. Considering our positive highlights, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
First time staying so it was nice
It served its purpose. still a little pricey for a room that you can hear noise all around. I did some pushups and noticed the huge opening under the door wide enough for a lot of creatures and people could get in?
Business response:
Dear STACEY, We're glad our hotel met your needs during your stay. Your observation about noise and the door is valuable. We take your feedback seriously and will use it to continually improve our services. We hope to welcome you back in the future and provide an even more comfortable stay for you. Your comments are invaluable to us.Sincerely,Hotel Management
not a very clean place to stay. The receptionist were very nice but the overall cleanliness of the room was very disappointing. there was a moldy smell in my room, the shower head and shower had hair still in it.
Business response:
Dear PHURY, We appreciate your compliments about our friendly staff. However, we're sorry to learn that you had some concerns regarding the cleanliness of your room. We take these comments seriously and will share your feedback with our housekeeping team to ensure we continue to improve in this area. Your feedback helps us enhance our services, and we hope you'll give us another chance to provide a more enjoyable experience in the future. Thank you for staying with us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.3 star rating with 1,090 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.