This profile has been claimed by the business owner or representative.
Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need to have someone come out and get all the roaches out of rooms
Business response:
Dear Jeffrey, Thank you for staying with Extended Stay America and posting your review. We are glad you enjoyed most of your stay; however, we are sorry for the inconvenience you encountered in your suite. Please know that we take our property's cleanliness and pest control very seriously and do our best to prevent insects' entrance into our suites. However, we understand your concern and will arrange for a professional inspection and treatment of your room as a precautionary measure. We sincerely apologize for any inconveni... read more
I love Staying here! The atmosphere is so much different compared to Woodsprings!!
Property needs upgrades... Service was decent. Don't expect anything extra...
Business response:
Dear Press, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our housekeeping and maintenance team are working on the missed areas. Please revisit and allow us to serve you better on your next visit.Sincerely,Hotel Management
Staff was helpful, but the facility does not live up to the name “suites”. There was absolutely nothing in the cabinets (no cups, no coffee maker, etc.)
Business response:
Dear Eleanor, Thank you for the review. It is very kind of you to recognize our devoted staff for their service. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back to our hotel soon. Sincerely,Hotel ... read more
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.3 star rating with 1,090 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.