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Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Staff was helpful, but the facility does not live up to the name “suites”. There was absolutely nothing in the cabinets (no cups, no coffee maker, etc.)
Business response:
Dear Eleanor, Thank you for the review. It is very kind of you to recognize our devoted staff for their service. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back to our hotel soon. Sincerely,Hotel ... read more
There are two properties across from one another. One North and one South. The North property is a hotel the South is a motel style. It is slightly run down. The rooms have kitchens but no utensils, dishes glasses pots or pans. You needs to ask for something at office but very limited. My room ddi not even have a trash can in it. Tv is flat screen but old, movies keep freezing. We were offered drugs in the parking lot as well.
Business response:
Dear Brenda, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Great staffing
Business response:
Dear Jeffrey, Thank you for the excellent review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they significantly made your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
The staff was amazing and the rooms were clean.
Very friendly staff and pretty good breakfast.
Business response:
Dear Cheriel, Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We appreciate your kind comments regarding our excellent customer service and complimentary grab-and-go breakfast. It was a pleasure hosting you; we look forward to welcoming you back soon! Sincerely,Hotel Management
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.4 star rating with 1,098 reviews.
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.