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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There are two properties across from one another. One North and one South. The North property is a hotel the South is a motel style. It is slightly run down. The rooms have kitchens but no utensils, dishes glasses pots or pans. You needs to ask for something at office but very limited. My room ddi not even have a trash can in it. Tv is flat screen but old, movies keep freezing. We were offered drugs in the parking lot as well.
Business response:
Dear Brenda, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Great staffing
Business response:
Dear Jeffrey, Thank you for the excellent review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they significantly made your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
The staff was amazing and the rooms were clean.
Very friendly staff and pretty good breakfast.
Business response:
Dear Cheriel, Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We appreciate your kind comments regarding our excellent customer service and complimentary grab-and-go breakfast. It was a pleasure hosting you; we look forward to welcoming you back soon! Sincerely,Hotel Management
My room smelled bad and the tenants were up all night bumping around I barely slept. Staff excellent not as nice of hotel as the sister hotel across the parking lot
Business response:
Dear Jamee, Thank you for being our guest and for sharing your experience. We apologize for the noise issues you experienced and that we did not address them to your satisfaction. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We hope you will give us another chance to show you the hospitality you deserve on your next visit.Sincerely,Hotel Management
Older property; clean & comfortable. Only a quick over night stay. It was nice to grab a coffee and muffin as we checked out. Got us on the road sooner than expected.
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.3 star rating with 1,090 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.