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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was amazing I loved the beds the space and the kitchen set
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are glad to know you enjoyed your well-appointed room along with the fully equipped kitchenette and had a nice stay with us. It was a pleasure hosting you, and we look forward to your next visit so that we can provide you with another outstanding experience. Sincerely, Hotel Management
Business response:
Krystle, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Overpriced for what we received. Poor amenities, ie., coffee and cheap energy bar for breakfast. Location was OK. don't believe I will stay there in the future.
Business response:
Thank you for posting a review of your stay. We apologize for your disappointment with the in-suite amenities and for not meeting your expectations with our grab-and-go breakfast. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own amenities such as kitchenware and toiletries, but these items are also available and complimentary at the front desk at any time. We’re sorry if this was not explained to you at the time of check-in. Also, we will share you... read more
Weekend Get Away Check in was fast and staff was very professional
Business response:
Michael, thank you for reviewing your stay at Extended Stay America. We take great pride in delivering excellent service and friendly hospitality so comments like yours assure us that we are on the right track. Please be assured that we will share your compliments with our staff. On behalf of everyone here, we invite you to stay with us again the next time you visit Richmond. Sincerely, Hotel Management
Staff was friendly and helpful.
Business response:
Thanks for the wonderful feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Shawn, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Meghann, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Crystal, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Convince This hotel was convenient to where I needed to be. I was a little upset because I work at night and needed to check in early. They charged me $25 for early check in. I’ve stayed at several other hotels in this area and they didn’t charge me the extra fee. So that was a turn off for me and my future stays. Other than that it was a pleasant stay.
Business response:
Thank you for being our guest at Extended Stay America. It’s good to know you enjoyed your overall visit and were impressed with most aspects of our hotel. However, we are sorry you were disappointed with our hotel charges. Thanks again for your feedback, and we hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.4 star rating with 1,157 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.