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Extended Stay America - Richmond - W. Broad Street - Glenside - South

3.4
  • Hotels
  • Richmond, VA

About this business

HospitalityHotels

Location details

6811 Paragon Pl., Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.41,822 reviews
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Clifton's profile image
Clifton 
7 years ago

Business response:

Clifton, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Lloyd's profile image
Lloyd 
7 years ago

Business response:

Lloyd, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Patrick's profile image
Patrick 
7 years ago

Very noisy parking lot. I was woken up many times by the person in the room above me who sounded like they were pacing all night. Make sure you get a room on the top floor. At least the elevator worked. 

Business response:

Patrick, thank you for choosing our hotel for your recent stay. We strive to create a relaxing and peaceful environment at our hotel, and we are sorry that this was not your experience. Please accept our apologies for the disruptions you experienced due to the noise from your neighboring guests. We have front desk staff available 24 hours a day to address problems such as this, so we would have been pleased to resolve this issue while you were here. We hope you will give us another chance the next time you visit the area. S... read more

Anonymous's profile image
Anonymous 
7 years ago

Good value This is a convenient place to stay with a lot of food choices close by. The only down side is some of the shady characters walking around the parking lot. 

Business response:

Thank you for choosing Extended Stay America. We are delighted to know you were impressed with our perfect location and that you found us to be a good value. It was a pleasure having you as our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management 

peytie's profile image
peytie 
7 years ago

we had great service, but sadly not hot water. My only complaint. 

Business response:

Peytie, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and liked the service provided by our courteous associates. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Frank's profile image
Frank 
7 years ago

Business response:

Frank, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

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Anonymous 
7 years ago

Like the place. Nice and clean. Will come back when necessary. 

Business response:

Thank you for writing about your stay at the [hotel name] and sharing it with fellow travelers. It is always great to see our guests have enjoyed their stay with us, and comments like yours reassure us that we are on the right track. We look forward to welcoming you back the next time you're in the city. Sincerely, Hotel Management 

SK's profile image
SK 
7 years ago

Fine for a long drive stopover. Breakfast was coffee and granola bars. 

Business response:

Thank you for staying at our hotel. We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South

How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?

Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 3.4 star rating with 1,822 reviews. 

When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?

Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.