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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Experience. Friendly Staff The room was clean. The beds & pillows were comfortable The TV remote was missing, but I called the desk and went & got one from them. Could not figure out how to make the shower work. Front desk didn't know how either & offered to come down to the room, but we figured it out. Instead of a pull up knob on the faucet, the bottom of the faucet had to be screwed in - was a little tricky. The office didn't open until 7 am, but would have liked to have had it at 6 am.
Business response:
We appreciate you sharing your comments regarding your stay. It great to read your kind comments about your comfortable room and the service you received. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
makes a traveler want to come back very professional staff accommodating & well informed
Best place ever I loved it the staff was friendly warm and welcoming they mad my bad situation that much easier!
Business response:
I want to thank you for taking the time to post a review of your stay. We greatly appreciate your recognition of our staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice hotel, near shopping and interstate. Friendly staff, convenient location, decent room, new television, needs a few ypdates, but definitely worth the price.
Business response:
We appreciate you taking the time to share your experience. It is great to see you enjoyed our staff, location and your room accommodations for the affordable price you paid. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Nice hotel to stay a night or two Wasn't the fanciest hotel ever but it was cheap. And not nasty! So that's good. Comfortable room. Good channels. Very quiet , I liked that I could open a window for some fresh air. The only bad thing during my stay was that you had to ask for kitchen stuff. Not that I needed it, but just noticed. I liked my stay and I would definitely stay again
Business response:
Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to tell you of the kitchen standards. To uphold our company's high standards, we will make it a special point to tell all our guests that kitchen items are available but not in the room moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in ... read more
Ok.. No kitchenware...only one stove eye worked. Ashes on table in nonsmoking room. The lamp had to be plugged in in order to work and unplugged to turn off.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you weren't told of the need to ask for kitchen ware. As this hotel’s manager, I can assure you that I have spoken with the staff to pay closer attention to detail to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us ... read more
Mike's review All in all was good. It was being renovated so thee were workers outside in the morning but they were no real problem. when I made a request of one of the workers he was pleasant and cooperative. I appreciate the rate I was given. I don't know if its appropriate to thank hotle for this. whatever case it was pretty good. There is not much of a breakfast or much of a lobby area but the room had a full size refrig and stove so it would be easy to make your own food prep. If your looking for elaborate lobby area an... read more
Business response:
Thank you for taking the time to share your experience. I am pleased to read you enjoyed your stay. Hearing how pleasant our staff was and the affordable rate, which helped lead to your satisfaction is good to know. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Extended stays are usually alot better!!! was not very cool the A/C was weak, and there was only 1 chair for table should have been 2. Asked for a wake up call never got it and the alarm clock didn't work!! Thank god for cell phone and alarms on that. When we got there they set us up on the 3rd floor, brought all our stuff up and they were working on the front door scrapping it and repainting it, so had to bring everything back down and get a new room!! Was not too happy!!!
Business response:
Thank you for sharing your experience. Please accept my apology on the condition of your stay. I'm very disappointed you encountered maintenance issues throughout your stay. Our maintenance engineer has been addressed on the situation so those issues you stated will be fixed. Thank you for bringing these issues to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
I really enjoyed my stay the staff was polite and the room was wonderful
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.3 star rating with 1,091 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.