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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent
Booked a queen however bedroom was smaller than traditional queen. Carpet was worn and dated. Said breakfast was included. Only coffee, muffins and packaged oatmeal was provided. Room had a smoke odor. Overpriced would not stay again
Business response:
Dear Thomas, Thank you for your feedback regarding your recent stay. We apologize for any disappointment with the size of the room and the condition of the carpet. Regarding breakfast, we will review our offerings to ensure they meet guest expectations. We're sorry to hear about the smoke odor; we'll address this immediately. Your comments are valuable as we strive to provide exceptional experiences. We hope to have the opportunity to welcome you back and exceed your expectations.Sincerely,Hotel Management
This is an.old property and looked old and shabby. It was as clean as an old property could be. There was no hair dryer and there was no shower. Major inconvenience
Business response:
Dear Phyllis, Thank you for sharing your experience. We appreciate your understanding regarding the hotel's appearance. Your comments regarding the amenities have been duly noted and will be considered for future improvements. Please accept our apologies for any discomfort experienced. We value your input and hope to welcome you again soon.Sincerely,Hotel Management
I’d stay again Staff was wonderful, no issues.
Business response:
Dear Cheryl, Thank you for choosing Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management
Due to winter, not much crowd was there. Most of the rooms were empty. Rooms were clean with beautiful ocean view.
Business response:
Dear Samikshan, We're glad to hear that you enjoyed the peaceful atmosphere and ocean views during your winter stay. Our team takes pride in providing clean accommodations for all guests to enjoy. Your positive feedback is greatly appreciated. Should you choose to visit again, we look forward to providing you with another pleasant experience. Thank you for your review!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.3 star rating with 1,090 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.