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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient Friendly staff and residents
It was ok the rooms, the staf was perfect
Business response:
Dear Arturo, Thank you for your feedback. We are pleased to hear that you found our staff to be perfect and your overall stay satisfactory. However, we understand that there is room for improvement in our accommodations. Your comments are invaluable to us, and we are committed to enhancing our rooms to provide a more enjoyable experience. We hope to welcome you back in the future for an even better stay.Sincerely,Hotel Management
Nice and relaxing and all staff that I came across was more than nice to me and very helpful with whatever I needed
Business response:
Dear Yanique, Thank you for your kind words! We are delighted to hear that you had a pleasant and relaxing stay. Our team at Extended Stay America is thrilled to have been helpful and accommodating. We look forward to welcoming you back soon!Sincerely,Hotel Management
I would like to really give a "shout out" for the lady at the front desk - Her name was Dana She was handling multiple difficult situations at the same time and was completely professional. It was so nice to see. Also a very kind person.
Entrance hall reeked of marijuana. They also wanted to charge me a fee to checkout early. Really!!
Business response:
Dear Mark, We apologize for the inconvenience caused during your stay. The odor you experienced is unacceptable, and we are addressing it with our team to ensure a more pleasant environment for all guests. Regarding the early checkout fee, we understand your concern and will review it to ensure clarity and fairness. Your feedback is appreciated, as it helps us improve. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 3.4 star rating with 2,200 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.