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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location to stores in the area was good
Business response:
Dear Angela, Thank you for staying with us and sharing your feedback. We're pleased to know that our location, which is close to stores in the area, was convenient for your stay. We apologize if any inconveniences were not addressed. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
An alright place to stay All the staff during our stay were very friendly and helpful. The room furniture and place was a little run down but clean. I actually liked their bed, I slept well.
The check in staff was wonderful
Business response:
Dear SARA, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Your compliments for our team are devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
The property is was ok but the room smells awful like cigarettes
Business response:
Dear Michelle, Thank you for choosing us and sharing your feedback. We appreciate your feedback. We apologize for any inconvenience caused by the smell of cigarettes in your room. Our team strives to provide a pleasant environment, and we'll address this matter accordingly. We hope you enjoyed other aspects of your stay and look forward to the opportunity to welcome you back for an improved experience.Sincerely,Hotel Management
It can use an upgrade; the appliances are old and rusted, especially the stove and microwave. The carpet in the room has to go nasty with a bad odor.
Business response:
Dear Faridah, Thank you for taking the time to share your thoughts about our property. We are genuinely sorry for not meeting your expectations. Your feedback is valuable as it helps us assess and enhance our services. Our team will be informed of your comments and will strive to implement the necessary improvements. We hope you will allow us to show you the exceptional hospitality we are known for, and we look forward to welcoming you back soon.Sincerely,Hotel Management
. I would love to see a more breakfast service. Even though there are kitchens it's easy to do lunch and dinner in the room but breakfast isn't as easy
Business response:
Dear Lynne, Thank you for being our guest and leaving your valuable comments. We are glad your overall experience was pleasant, and we appreciate you mentioning how convenient it was to have a kitchen in your suite, as this is an essential feature for many of our travelers. We know how important it is to start your day with a good breakfast, so we are sorry for any concerns. We will certainly pass along your feedback to the right team members, as we are always grateful to hear how we can improve a guest's experience. Thank y... read more
Clean and quiet
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,339 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.