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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The person at desk was unable to check us in until manager was there. There was trash in a few of parking spots near entrance.
Business response:
Dear Alison, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if our property was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Hotel Management
Roomy Quietr, staff super nice and responsive
Location to stores in the area was good
Business response:
Dear Angela, Thank you for staying with us and sharing your feedback. We're pleased to know that our location, which is close to stores in the area, was convenient for your stay. We apologize if any inconveniences were not addressed. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
An alright place to stay All the staff during our stay were very friendly and helpful. The room furniture and place was a little run down but clean. I actually liked their bed, I slept well.
The check in staff was wonderful
Business response:
Dear SARA, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Your compliments for our team are devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
The property is was ok but the room smells awful like cigarettes
Business response:
Dear Michelle, Thank you for choosing us and sharing your feedback. We appreciate your feedback. We apologize for any inconvenience caused by the smell of cigarettes in your room. Our team strives to provide a pleasant environment, and we'll address this matter accordingly. We hope you enjoyed other aspects of your stay and look forward to the opportunity to welcome you back for an improved experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,382 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.