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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
Business response:
Dear Yahaira, It is nice to read that your stay with us was enjoyable. Thank you for choosing Extended Stay America, and we hope you are already planning another visit our way.Sincerely,Hotel Management
Mediocre It was okay for the evening. I only ended up there because I couldn't get the hotel that I wanted, so I settled. It's been a while since coming there, and I can tell that it hasn't been updated, it was thoroughly cleaned, and there was hair in the tub. Luckily, I bring my own products to clean with. The furniture is chipping. The bed was comfy, pillows were okay, but small. It definitely felt like a Motel 6, and not an extended stay. I'd be curious what other Extended Stays are like in other areas. It definitely nee... read more
Business response:
Dear Faith, Thank you for being our guest and sharing your observations. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are glad you enjoyed most of your stay, but we are sorry you felt our facility needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Its really starting to show its age. Furnitire needs re upholstered, parking could definitely be improved. Staff is friendly and helpful.
Business response:
Dear Samuel, We appreciate you being our guest and sharing your observations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Lack of amentities in room There werre no toiletries in the room.. no soap no shampoo. There was no ice bucket. No kleenex. No cups.
Business response:
Dear Guest, Thank you for choosing us. We are sorry to read that you were disappointed with the lack of amenities in your room. Although we offer limited amenities, we are proud to offer our guests a clean and comfortable environment. Our front desk team is always available to help you with providing a comfortable stay; please don't hesitate to speak to them. We hope to welcome you back the next time your travels lead you to our area.Sincerely,Hotel Management
Rating Shower head was broken. TV’s are way too low to be able to see from bed.
The location is hidden and difficult to find even with GPS. The breakfast doesn't worth the money paid for it. It is just a muffin, coffee, tea, and snack bar. No fruits or bagels. It was on a small table in the lobby.
Business response:
Dear Mohammed, Thank you for being our guest at Extended Stay America. However, we are sorry that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We look forward to your next visit!SincerelyHotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,339 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.