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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The signage for the entrance is horrible. Only full size beds, not queen. If in a pinch, this is an ok hotel, but not a repeat stay.
Business response:
Dear Sandra, thank you for taking the time to share your experience. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. We hope this unfortunate situation will not prevent you from staying with us again.SincerelyHotel Management
Great stay
Nice and clean. Just need some smell good as the cleaning products smell was strong.
Great
Business response:
Alec, thank you for choosing Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Nice place. Great place near family.
Business response:
Vinnie, thank you for being a guest at Extended Stay America. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our convenient location. It was a pleasure to host you, and we look forward to your return visit. Sincerely, Hotel Management
Pretty sketchy neighborhood. "Loiterers" in the hallway were clearly up to no good. Customer entrances aren't secured. Room was dirty and smelled bad. Smelled like weed in the hallway. Good weed, though. The place needs to be cleaned up and updated.
Business response:
Chris, thank you for posting a review of your recent stay. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,339 reviews.
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.