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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was much better than I expected. It was a weeke
I loved my room, the set up of it. It was clean and everyone was welcoming of my dog
Was pleasantly surprised with my stay here! Was so quiet, I slept great every night. Parked right outside the front door. Check in/out was easy. Staff was helpful with kitchen supplies. Don’t let the decor scare you!
Business response:
Dear Allison, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you like the quietness and the friendly hospitality and enjoyed everything about your visit. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon!Sincerely,Hotel Management
The room was dingy and not very comfortable.
Business response:
Dear Brett, Thank you for taking the time to leave a review. Please accept our apologies if we did not provide you with a clean and comfortable room. We aim to exceed our guests' expectations; therefore, we are disappointed that this was not your experience. We will work to improve on the issues you mentioned. Thank you once again.Sincerely,Hotel Management
Clean and the building looked well kept.
Clean
Business response:
Dear Ana, We thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel so comfortable and completely spotless. Hosting you again when you return to the city would be an honor. Have a wonderful day, and travel safely.Sincerely,Hotel Management
The door for the room was no longer square to the door frame. This made opening and closing the door difficult. The clerk told us the door has heavy and didn't clise properly but it was out of square.
Business response:
Dear Guest, Thank you for staying with us. We are glad that you had a pleasant time here. However, we are sorry for the inconvenience caused and the disappointment you felt with closing the door in your room. We value our guests and their recommendations and will share your comments with our leadership team. Please return whenever you are in the area for another flawless trip.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,382 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.