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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bien situe Facile d'accès, belle vue sur le lac. Chambres spacieuses et confortables. Inconvénients : il y a un coin cuisine mais aucun ustensile. Un petit déjeuner est disponible. En fait, devant la réception, on se sert le cafe dans un verre en carton avec des muffins immangeables et des barres de céréales sucrées. Les couloirs sont longs. Bruit de ronflement incessant la nuit de nos chambres. Probablement une clim ou une chaudière?
Business response:
Enitram, thank you for reviewing your recent stay. Please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve as well as what we are doing right. Please know kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. Thank you for staying with us and we would love the opportunity to serve you again. Sincerely, Hotel Management
Business response:
Shannon, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Good for a night or a week Room was surprisingly cleaner than I expected. Nice little studio apartment feel to the room. Bed was comfortable. The breakfast is a typical grab and go but would've have been nice to have a decent cup of coffee that didn't taste like dishwater.
Business response:
Ann, thank you for choosing to stay at Extended Stay America and sharing your experience. We are glad to know you had arestful night’s sleep and were satisfies with all that we offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Lisa, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
a nice place to extend your stay i have to say out of all the extended stays ive visited in US the nicest one with some of nicest staff working that ive been too. my only complaint is literally the same i have with all E.S. hotels. the lights. the lighting in room is so minimal and in an effort to save money doesnt really light rooms well. that and if you leave bathroom door open from showers fogs up the whole room with condensation. and this is every E.S. from my experience...so its a chain thing.
Business response:
Josh, many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We look forward to welcoming you again soon. Sincerely, Hotel Management
Worth the money. Staff were very polite and accommodating.
Business response:
Thank you for being our guest at Extended Stay America and for sharing your great experience. We are so happy you loved the great value we offer and that you enjoyed our courteous service during your stay. I’ll be sure to share your compliments with my entire staff and all of us look forward to welcoming you back soon. Sincerely, Hotel Management
Nice Nice lady at front desk( I think Julie was so nice and genuine. Room was spacious with kitchenette. TV channels was wack,no MTV,no vh1 or bet but that's OK. I wish the bed was bigger and no daily housekeeping. Overall I'm happy
Business response:
Tynisha, thank you for being our guest at Extended Stay America. It is our aim to provide our guests with a comfortable stay and excellent service, and we’re delighted you liked these aspects of our hotel. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Dorothy, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Interesting, most likely won't choose again. The staff was very friendly (actually, a little over friendly, if that's possible). We checked in during the evening (7:30pm) and I was slightly thrown off by the appearance of the front desk agent (jeans, stained, over sized t-shirt), I expected a more professional appearance. The room was fine, a bit dated and the bathroom had hair in the tub and sink. We were exhausted, however, so we just brushed them off. The bed had 3 pillows, so we went and asked for one more and were told ... read more
Business response:
Melissa, thank you for your stay with us. We are glad you had an overall pleasant visit and liked the service provided by our front desk staff. That being said, we apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well ... read more
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,383 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.