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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
a quick get a way for me and the Hubby my stay was okay the only issue was that I was on the first floor and the customers over me on tje second floor was very disturbing for about two hours so I decided to call rhw front desk the representatives were very helpful. I was asleep so my sleep was broken other than thay. that particular night afterwards was peaceful.
Business response:
Thank you for choosing us for your getaway. We are glad you and your husband had an overall pleasant visit. We are sorry for the noise issue you experienced from other hotel guests, but we are happy our friendly associates resolved this to your satisfaction. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Nice cozy room! Found hair in the bathroom, but other than than that room was clean staff was very friendly. I need it a room for just one night this was perfect for me
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Nice Quiet could use better breakfast front desk person I was very nice
Business response:
Thanks for choosing Extended Stay America. It is a pleasure knowing you liked the service offered by our staff and that you had a comfortable stay. Your feedback regarding breakfast specifics has been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks for being our guest, and we look forward to welcoming you back for enjoying a much better visit. Sincerely, Hotel Management
Quick to respond I did have a few minor issues during my stay but management staff was quick to respond to my issue with much satisfaction I definitely recommend
Business response:
It was a pleasure reading your review of Extended Stay America. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we look forward to sharing your compliments with them. We appreciate your business and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Katie, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Bring your own breakfast It was a little outdated. They were stingy with the towels and pillows. I had three pillows and two towels for a three night stay. Okay lol cool and breakfast was not what I though granola bars and coffee no juice no water no bagels. It was mediocre hotel. I liked the step up of the room. It was like a studio apartment. They also supplied pans which was good so I was able to grocery shop and make my own breakfast.
Business response:
Jazmin, thank you for your candid review. Although you were overall satisfied with your stay, we are sorry we missed meeting some of your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
Stay overall was pretty good a better staff in the front would be great more friendliness and enthusiasm would help
Business response:
Ashley, thank you for being our guest. We are delighted to know you liked our offerings and had a great stay with us. Thanks for sharing your feedback, and we look forward to serving you again soon at Extended Stay America. Sincerely, Hotel Management
Perfect spot my stay was great
Business response:
Thanks so much for staying at Extended Stay America and for the feedback. We are glad to read were satisfied with everything we offer and that you liked our convenient location. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,383 reviews.
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.