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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It smelled like marijuana and smoke. The hotel was disgusting.
Second time here on business, asked for quiet room due to early work time next day preferably second floor. Was informed that rooms are " preassigned" and the hotel was booked ( my check in was around 6:30 pm )but if I was not satisfied could get a room change on same floor.(???) My room was right behind the huge airhandler for entire hotel and it went off hourly throughout the night. Clean room, cheap pillows. Probably wont stay there again.
Business response:
Kat, thank you for choosing our hotel once again while here for business. A restful stay is any guest initial expectation; hence, we are sorry for the noise issue you experienced and that we were unable to accommodate your request. Please revisit us so we can reserve a suite for you which does not face noises. Sincerely, Hotel Management
Toilet broken
Business response:
Caridad, thank you for being our guest. We apologize for the maintenance issue you had in your room and regret the inconvenience caused. We have alerted our team about the broken toilet, and they are fixing it immediately. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 3.4 star rating with 2,256 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.