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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked the big rooms with built in kitchen clean and modern
Business response:
Thank you for taking the time to write a review about your stay with us at Extended Stay America. We are delighted to read you enjoyed your comfortable suite with a fully equipped kitchen. Thank you again for being our guest, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
Very private close to everything a lot of retail stores and the amenities were great the staff was great oh did I mention the amenities I would recommend to others as well as myself
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Thank you for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Excellent place to stay , very clean and very helpful staff
Business response:
Hannah, thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
The key didn’t work when we got to our room. Had to back to The lobby to have it reprogrammed. Then one of The rooms on our floor had an alarm Going off for The better part of an hour. Very annoying.
Business response:
Thank you for your review. We are sorry for the disappointing experience you had at our property. We appreciate you bringing the key card issue to our attention, and we sincerely apologize. We are constantly striving to raise the bar with our services, and we are grateful for your valuable feedback. We also regret the inconvenience you had with the fire alarm. We do appreciate your concerns and hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 3.9 star rating with 2,629 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.