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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you SO MUCH for this EXPEDIA review! Is it possible that you can go into your email address you put on file with us at check in, and complete the review from our Corporate offices? ALL 10s would reflect GREAT for us, be advised it MAY hit your spam folder....Again many thanks for your business!
There was not hot water. I had to take a cold shower.
Business response:
Thank you for reviewing your stay. We are sorry for the issues you had with the lack of hot water in your room. We have addressed this concern, and we hope you will see this as an isolated incident that it was. We hope you will choose us again in the future for a better experience. Sincerely, Hotel Management
There was no pool They do not except cash They charge $25 plus tax a night for a dog They charge you upfront They tell you your “total“ and then once you’ve paid them they let you know that did not include the “pet fee“ and then charge you again. I watch this happen to multiple people during my stay, including myself
Business response:
Thank you for your feedback. We are sorry for the inconvenience caused due to our pet charges and regret your stay was not a pleasant one. Regarding the charges, if you have any queries please reach out our front desk as our associates will be happy to assist you further in regard to the same matter. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Decent stay for reasonable amount
Business response:
Linda, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
The room smelled of stale cigarettes. Was given a bottle of freebreeze to spray myself...still smelled...
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 2,000 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.