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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check-in was busy when I arrived but the clerk on the counter addressed each person as they came in so, while we had to wait a few minutes no one felt ignored. The room was very clean and comfortable with minimal toiletries. I thought I was told there was a continental breakfast but it turned out to be small, packaged muffins, granola bars, instant oatmeal packages and coffee. No milk or protein to be found.
Business response:
Cathy, thank you for posting a review of your stay at Extended Stay America. We're glad to know you liked your well-appointed room and the service you received from our associates. However, we're sorry for not meeting some of your expectations. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Didnt like a animal charge of 27.00 per pet wont ever stay in a Exstend a Stay again or use Orbitz again because they did not inform me of the charge
excellent!!! i love our time there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GOOD
Business response:
Everett, thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
A perfect place to stay in Rock Hill SC! Great customers service staff ,clean, quiet, and a great place to stay.
Business response:
Larry, thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Very surprised at the nice room and hotel. Great shower and comfortable bed. Great price also.
Business response:
Robert, thank you for the terrific review of Extended Stay America. It is great to know you enjoyed our well-appointed room and that you found us to be a good value. We are delighted you included us in your travel plans and hope you will be back to see us again soon. Sincerely, Hotel Management
Not a good first impression Waited at front desk for 20 minutes. Person in front of me had be waiting longer and finally had to call the hotel to get her out of back office, could heat people talking. When she finally came out didn’t say sorry for your wait or anything
Business response:
Dale, thank you for reviewing your experience at our hotel. We apologize for the issues you encountered at our front desk. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. Thank you again for being our guest, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,947 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.