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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hit and miss with us! We paid for 2 rooms. One was acceptable but one was not and we had to change it. It looked as if all they did was make the bed. There were dirty towels and trash left in the bathroom. It was also warm and we couldn’t adjust the thermostat. The other room was fine but we didn’t have enough toiletries and could never get anyone at the desk. It was a good thing it was just for one night. Maybe service is better in the morning.
Business response:
Thank you for reviewing our hotel. We are sorry for the difficulties you had in both of your room and regret the inconvenience it caused. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Nice area good eats close to shopping would recommend for a long stay
Business response:
Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. We are delighted to know you had a fantastic stay with us and enjoyed our ideal location. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Room was spacious and clean. Only complaint: Front desk was seldom staffed.
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you liked the cleanliness and spaciousness of your room and had a nice time with us. We appreciate your feedback and look forward to seeing you again. Sincerely, Hotel Management
I loved the fact that the room had a full kitchen, especially with a huge refrigerator.
Business response:
Brooke, thank you for the glowing review of Extended Stay America. We're thrilled to know you loved your well-equipped room and that you had a great time with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I saw a roach in my room and the ac was acting up...great location and good staff. The staff was very helpful
Business response:
Thank you for taking the time to review our hotel. We are happy to know you were impressed by our cordial staff and the great location. However, we are sorry for the issues you encountered in your room. We have shared your concerns with our housekeeping and maintenance team for review and action. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,845 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.