Extended Stay America - Rock Hill

Business response:

Thank you for your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. On behalf of everyone here, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management 

Business response:

Tim, thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the disturbances from other guests during your visit. Unfortunately, our Front Desk was not informed at the time so we could have resolved the situation to ensure a more enjoyable stay for you. We appreciate your feedback and hope you will stay with us again in the future. Sincerely, Hotel Management 

Business response:

Brandon, thank you for choosing Extended Stay America and for the perfect rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you SO MUCH for this EXPEDIA review! Is it possible that you can go into your email address you put on file with us at check in, and complete the review from our Corporate offices? ALL 10s would reflect GREAT for us, be advised it MAY hit your spam folder....Again many thanks for your business!