This profile has been claimed by the business owner or representative.
Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very nice rooms and staff are very friendly. Our only issue was with the "breakfast". Very little with nothing but coffee and oatmeal cereal and a few small muffins. No toast or juice or anything else.
Business response:
Sandra, thank you for choosing to stay with us at Extended Stay America. We're glad to know you loved your well-appointed room and that you were impressed with the service provided by our associates. However, we're sorry our grab-and-go breakfast was not to your liking. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nniiccee area clean nice staff good eats will recommend for next stay
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked our well-kept proeprty and that you were impressed with the service provided by our associates. We appreciate you recommending us to future guests and look forward to welcoming you back soon. Sincerely, Hotel Management
Convenient for my travel back to Pittsburgh from Augusta
Business response:
Thank you for choosing to stay with us. We're glad to know our ideal location was perfect for your traveling needs and that had a pleasant time while you were here. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Our room was clean and the location is convenient. However, two of the reasons we chose this hotel was because of grab and go breakfast and the exercise room. The staff at the desk indicated while we checked in that the grab and go would be muffins, oatmeal packets, granola bars, and coffee. We went down at 6:10am to only find a scarce rationing of coffee and granola bars. Very few cups, stirrers, and lids. We were told the truck didn’t show. However, I’m seeing reviews from a few days ago saying the same excuse. If the truc... read more
Business response:
Thank you for taking the time to review our hotel. We are happy to know you liked our great location and spotless accommodations. However, we are sorry for not meeting your expectations with regard to our breakfast. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while implementing new breakfast offerings. We hope you will stay with us again when your travels bring you to our area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Wouldn’t stay again Was charged $26 to check in at 2pm instead of 3pm, AC didn’t work, trash at front door was piled up, sink faucet was broken. Good location- near Target, 77, David Lyle.
Business response:
Thank you for your review. Although our location was ideal for you, we're sorry for the cleanliness and maintenance issues you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate teams to make sure future guests do not face the same problems. We hope you will give us an opportunity to restore your confidence in us on the next visit. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,845 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.