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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could have been better Had to go up to the office to get dishes. Room was against laundry so the bed shook. Breakfast was muffins in a package and granola bars the first morning and just granola bars the second. No juice or real food.
Business response:
April, thank you for taking the time to review your stay. We're sorry for the inconvenience you had due to the location of your room and for your disappointment with our in-room amenities. Please know the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. We hope you will give us a second chance to make a b... read more
Hit and miss with us! We paid for 2 rooms. One was acceptable but one was not and we had to change it. It looked as if all they did was make the bed. There were dirty towels and trash left in the bathroom. It was also warm and we couldn’t adjust the thermostat. The other room was fine but we didn’t have enough toiletries and could never get anyone at the desk. It was a good thing it was just for one night. Maybe service is better in the morning.
Business response:
Thank you for reviewing our hotel. We are sorry for the difficulties you had in both of your room and regret the inconvenience it caused. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Nice area good eats close to shopping would recommend for a long stay
Business response:
Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. We are delighted to know you had a fantastic stay with us and enjoyed our ideal location. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Room was spacious and clean. Only complaint: Front desk was seldom staffed.
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you liked the cleanliness and spaciousness of your room and had a nice time with us. We appreciate your feedback and look forward to seeing you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,947 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.