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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was fair. There's no garbage can in the bathroom and no lock on the door ( it has a sliding door) I liked the size of the room I have three teens and we fit well in the room. There's no paper towels in the kitchen and no silverware or flatware. We had to ask for washcloths. Overall it was a pleasant stay. I would stay here again the staff was awesome and it is a newer property and within walking distance to two large malls and restaurants. Very reasonable prices.Plus the cleaning staff came and cleaned and restocked our r... read more
Business response:
Thank you for choosing Extended Stay America and for your feedback. We are glad to know we met your expectations and you had a great stay. Please know our in-room amenities such as kitchenware and other toiletries are available and complimentary at the front desk. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Stephen, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
very nice rooms and staff are very friendly. Our only issue was with the "breakfast". Very little with nothing but coffee and oatmeal cereal and a few small muffins. No toast or juice or anything else.
Business response:
Sandra, thank you for choosing to stay with us at Extended Stay America. We're glad to know you loved your well-appointed room and that you were impressed with the service provided by our associates. However, we're sorry our grab-and-go breakfast was not to your liking. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nniiccee area clean nice staff good eats will recommend for next stay
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked our well-kept proeprty and that you were impressed with the service provided by our associates. We appreciate you recommending us to future guests and look forward to welcoming you back soon. Sincerely, Hotel Management
Convenient for my travel back to Pittsburgh from Augusta
Business response:
Thank you for choosing to stay with us. We're glad to know our ideal location was perfect for your traveling needs and that had a pleasant time while you were here. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Our room was clean and the location is convenient. However, two of the reasons we chose this hotel was because of grab and go breakfast and the exercise room. The staff at the desk indicated while we checked in that the grab and go would be muffins, oatmeal packets, granola bars, and coffee. We went down at 6:10am to only find a scarce rationing of coffee and granola bars. Very few cups, stirrers, and lids. We were told the truck didn’t show. However, I’m seeing reviews from a few days ago saying the same excuse. If the truc... read more
Business response:
Thank you for taking the time to review our hotel. We are happy to know you liked our great location and spotless accommodations. However, we are sorry for not meeting your expectations with regard to our breakfast. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while implementing new breakfast offerings. We hope you will stay with us again when your travels bring you to our area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 3.9 star rating with 2,629 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.