Extended Stay America - Sacramento - Arden Way

Jordan 

on Expedia

9 years ago

Another $20 spent on a better place is worth it... I'm not too picky, and I'm a frequent business traveler. The vibe at this place was a little sketchy- and the room was a bit dingy, but ok for the price for a brief overnight stay. 

Anonymous 

on Expedia

9 years ago

Not very clean. The toilet still had poop on it. Old and used. 

Anonymous 

on Expedia

9 years ago

My home for a week due to a business trip I arrived at the Extended Stay hotel at 11:14pm on Sunday 9/13. My plan landed at approx 10pm, got my rental car, then made my way to the hotel. When I arrived at the hotel there were 3 ladies standing outside the lobby area, and they told me the lobby was closed and they had been there about 15 mintues trying to contact someone on the phone that was attached to the way for after hour calls (since the lobby closes at 11pm). No one had answered the phone so I googled Extended Stay and... read more

E 

on Expedia

9 years ago

Not the Best, Not the Worst -- But Close We were greeted nicely enough by the front desk personnel, and check-in for us was a breeze. We were disappointed to learn that breakfast was to be served not in a dedicated dining room but out of a side bar in the rather small lobby. The room were we given was on the ground floor near a corner popular with all the smokers in the hotel -- a horrible location for a non-smoking room. In fact, the room smelled of cigarette smoke. The door was warped so it did not close all the way near ... read more

Mac 

on Expedia

9 years ago

stale cigarettes My non-smoking room smelled like stale cigarettes. The carpet was filthy and the kitchen floor dirty. I found a cockroach drinking water from the sink fossett. I left my dirty towels in the bathtub only to come home to them still there. I called the office and they told me to bring them to them and that they would replace him. The continental breakfast was a joke. The fruit wasn't fresh and a granola bars were stale. You get what you pay for . Next time I would gladly pay more to have a decent experience. 

April 

on Expedia

10 years ago

An unclean stay First off the location of this Hotle was perfect for my needs, this was the best thig I can mention. I requested to book two rooms next to each other. I was informed they would try but no guarantee these rooms were not next to each other. I booked two rooms both with two double beds non-smoking. Room 1: we check in to this room at 12:30pm our other room would not be ready until 3pm (normal check-in time) our first room didn't smell great through the course of our stay we noticed many bugs and cosmetic issues ... read more

Amos 

on Expedia

10 years ago

never again Worst customer service the place was dirty no one ever answers the front desk and when you went down to the front desk they would get up and leave and be gone for 10-15 minutes anytime you wanted something you hadto do yourself and they never cleaned our rooms are never gave us fresh towels or nothing 

Stephen 

on Expedia

10 years ago

Homeless folks in neighborhood Bad neighborhood; lots of homeless people.