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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
To noisy I was in a non smoking room at first ,for 3 days then the people upstairs walked all night long didn't get no sleep ,so moved to a smoking room ,When I walked in the smoke smell was so strong ,their are things that can kill the smell of cigarettes ,The room was dusty I had to dust everything off my self to get that bad smell out the room ,other than that I would stay their again if needed to , Overall it's a nice place because you can cook and keep your food fresh ,
Business response:
Thank you for staying with us and reviewing your experience. We are sorry for the situation you described regarding the cleanliness issues with your room. My Housekeeping team is ensuring it is fixed immediately and that no future guest experiences the same. We hope this did not detract your overall pleasant stay. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Just a disappointed No customer service. No service after a certain time? I did like the heat and tv on when we entered the room... But then didn't know if the room was already occupied.. Breakfast was coffee and muffins if you want to get up for that...
Business response:
Thank you for choosing Extended Stay America - Sacramento - Arden Way for your stay. We are glad you enjoyed your overall stay, but we apologize for your disappointment while you were here. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. Thanks again for being our guest, we look forward to your next visit. Sincerely, General Manager
Business response:
We are glad to see the five-star rating regarding your visit to Extended Stay America Sacramento - Arden Way. We strive to exceed our guests' expectations and are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we look forward to welcoming you again. Sincerely, General Manager
Business response:
Thank you for your fantastic ratings! We're pleased you stayed at Extended Stay America - Sacramento - Arden Way and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
It was lit & comfy & no one bothered me plus free breakfast snacks & coffee
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Sacramento - Arden Way. It's so nice to know how much you enjoyed your stay, and we are happy you were impressed with our service, our suites and our amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Sacraments best motel! Mike is manager he was awesome treated like family Great customer service.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Sacramento - Arden Way. We are delighted you had a wonderful stay while you were here. Your satisfaction is very important to us as we constantly strive to make your experience a great one. It was our pleasure serving you, and we hope you are already planning another trip our way. Sincerely, General Manager
Very spacious and clean rooms Wonderful & pleasant stay. Staff always very helpful & friendly. I would most definitely stay again. Oh & awesome price, good value.
Business response:
Thank you for sharing a wonderful review of your visit to Extended Stay America - Sacramento - Arden Way. We are delighted to read that you loved our friendly associates, the great value we offer for the price, as well as your well-appointed room. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.