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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended stay It met my needs. Only negative - there were no drink cups or coffee provided.
Business response:
Thank you for including Extended Stay America - Sacramento - Arden Way in your travel plans. We are pleased to know you were satisfied with your stay. Please know to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will make plans to stay with us again the next time you visit this area. Sincerely, General Manager
not what I reserved On arrival they did not have a 2 bed non smoking as reserved. Only a smoking. It had been recently renovated so was not too stinky. As the other choice was a roll away I took the smoking room. Kept the door open a lot.
Business response:
Sandra, thank you for your review of Extended Stay America - Sacramento - Arden Way. We are glad your overall stay was comfortable, but we are sorry for the reservation issue you experienced here. I have shared your feedback with my team to ensure this does not happen again. We hope to have another opportunity to serve you better in the future. Sincerely, General Manager
Okay Experience The facility was OK and would be good for a family looking to save money, but as a single traveler it was not comfortable to me, it was clean, but worn and the bed and pillows were uncomfortable. But the staff were exceptional, especially the woman at the front desk. She went out of her way to make my stay as enjoyable as possible.
Business response:
Barbara, thank you for staying at our hotel. We are pleased to know you loved the service provided by one of our front desk associates and our affordable rates. Your feedback have been discussed with our engineering team to take corrective actions immediately. I hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, General Manager
review I am use to more luxury. That is my problem. I couldn't get into the hotel I wanted so I scaled down. Lots of talking outside the hotel in the parking lot. It is just a low cost place to stay.
Business response:
Bill, thank you for taking the time to share your review. We are pleased to know your overall visit was good, but I am sorry for not meeting all of your expectations. I have shared your feedback with my management team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
okay hotel good room in well maintained facilty
Business response:
Thank you for being our guest at Extended Stay America - Sacramento - Arden Way and for sharing your feedback. We are glad to know you liked your room as well as our hotel and that your stay with us was satisfactory. It was a pleasure hosting you, and we hope you will come and see us again soon. Sincerely, General Manager
Sauberes, modernes Aparthotel Das Zimmer war sehr sauber, der Komplex insgesamt machte einen neuen Eindruck . Die kleine Küche hat uns auch gefallen. Sehr gut fanden wir, dass der Zimmerservice nur bei Bedarf bzw. auf Anfrage kommt.
Business response:
Thank you for choosing to stay at Extended Stay America - Sacramento - Arden Way. We are happy that you liked our well-kept property and your well-equipped room. However, we are sorry if any inconvenience was caused while you were here. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Sacramento - Arden Way and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Good value hotel. The room was clean and comfortable, and the staff helpful. The free breakfast was a bit disappointing. Get down early. Otherwise there were no problems at all. The hotel was within walking distance of the mall, and finding somewhere nice to eat was easy.
Business response:
Penny, thank you for sharing your experience at Extended Stay America - Sacramento - Arden Way. We are glad you found us to be a good value and appreciate your kind comments regarding our location and well-maintained suites. We acknowledge your feedback about our complimentary breakfast. Thanks for your business, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 3.2 star rating with 2,661 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.