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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant room, low on toilet paper, and missing two pillow covers since first day!
Not the hotel's fault The hotel had a pimp roaming the halls, checking on several prostitutes, including one in the next room. He was banging on the door once an hour. This sucked. Also, the heating system was not great.
This hotel was not prepared for my arrival. I reserved a king size bed and they tried to put me and my wife in a gross room with a queen that wreaked of cigarette smoke. The room had a smoke alarm that was beeping incessantly because of a low battery. I asked for a different room and got a room with double beds-one of the beds didn't have any sheets. Our room didn't have a hair dryer either, and when my wife asked for one, they said they were all out and to ask again tomorrow morning. I had to ask for sheets and make my own ... read more
Business response:
Thank you for providing us with details about your stay. The situation you described regarding the room conditions is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, my team is making sure we are thoroughly inspecting rooms prior to guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
It was great. Stayed at one before somewhere else and was very disappointed. Decided to try again and was very happy with this one. Perfect location, very clean and friendly service.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you enjoyed our convenient location, comfortable rooms and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
we had a person in the next room going in and out
business trip Great option for our conference
Business response:
Thank you so much for posting a review of our property. I am glad that we were able to accommodate your needs with a comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.