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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean but flooring was sticky as cleaning solution had not been properly rinsed. Mattress was very firm. Kitchen facilities and refrigerator were great and a nice convenience for a long stay. There is no daily service and you must change your linen with the front desk which makes this a very affordable place to stay.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the cleanliness issues you experienced. We are sorry for this issue, but are happy to read you had a positive stay overall and enjoyed our reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Loitering guests made hotel seem seedy. Lots of unsavory people hanging out on outside walkways. Looked like a section 8 housing apartment complex.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay was not to our company’s high standards. Please know that guest safety is our first priority, and I will be taking steps to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Great clean place to stay. Definitely a nice place to stay. I was surprised. I always thought these were cheap hotels.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to exceed your expectations and provide you with a great experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
did not feel comforatble with the people hanging out outside of the hotel .. a lot of homeless people
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you did not have a comfortable stay. I met with the staff, and we will ask our security team walk the grounds more frequently to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
I was kind of sketchy because I did't know the area of Sacramento and also reviews of the rooms were not helping. But I actually had a nice stay. Our room was clean, there was plenty of room with a small kitchen. The area was ok I didn't see anything bad. Right of the freeway and also down the street there is a mall with lots of restaurants and stores. If I need to go back to Sac town I would consider staying here again.
Good experience Was overall a positive stay at the hotel.
Good overall value except for broken AC. Everything was great except that I couldn't get the AC to work in the morning. Sacramento was going through a heat wave that week so I was already sweating at 7am.
Business response:
Ricardo - I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your stay at our hotel. Still, I apologize that your air conditioner was not working in your room. I will be sure to have our maintenance staff fix this issue right away. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
No Complaints Room was as expected; A/C unit unplugged but simple fix. Neighborhood not the best after dark-stay in your vehicle. Close to Arden Fair Mall, Good place to relax. Would come back.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the maintenance issues you experienced. Still, we are happy to know that you had a positive stay overall. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.