Extended Stay America - Sacramento - Northgate

Business response:

Dear Guest, It is wonderful to hear that our team made such a positive impression during your stay. At Extended Stay America, we strive to provide helpful and welcoming service, and it means a lot to know it made a difference for you. Thank you for taking the time to share your experience. We look forward to welcoming you back for another enjoyable visit in the future. Sincerely, Hotel Management 

Business response:

Dear Terrah, We are thrilled to hear you enjoyed your five-day stay and found it among the best in your travels! It is wonderful to know you had such a smooth and comfortable experience. At Extended Stay America, we aim to provide a pleasant and hassle-free visit for every guest. Your kind words mean a lot, and we look forward to welcoming you back for another enjoyable stay in the future. Sincerely, HotelManagement 

Business response:

Dear Jennifer, We are delighted to hear you enjoyed your stay and appreciated the welcoming service and cleanliness of your room. It is always our goal to provide a comfortable and pleasant experience for every guest. At Extended Stay America, we take pride in offering attentive service and a well-kept environment. Thank you for your kind feedback, and we look forward to having the pleasure of hosting you again soon. Sincerely, HotelManagement 

Business response:

Dear Tomas, Thank you for sharing your feedback. We are glad you chose to stay with us and appreciate you taking the time to let us know about your experience. We regret that your rest was disturbed during the night and understand how important a peaceful environment is for our guests. Your comments have been noted and shared with our team for attention. We hope to welcome you back soon for a more relaxing and enjoyable stay. Sincerely, HotelManagement