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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Place was terrible
Business response:
Dear Akash, Thank you for sharing your feedback with us. We apologize if we overlooked any opportunities to make your stay as seamless and memorable as you deserve. We hope you will consider giving us another chance to demonstrate our commitment to providing excellent hospitality to every guest.Sincerely,Hotel Management
Place for extended stay with smile Relaxing, staff courteous and very pet friendly!
Nothing unique no vending machines 😕
Business response:
Dear Gwen, Thank you for providing your feedback. We are committed to delivering high-quality service to our guests, and it is with disappointment that we learn we did not meet your expectations. We sincerely apologize for any inconvenience you encountered during your stay. Your feedback is invaluable to us, as it enables our ongoing efforts to enhance our services. We hope you will consider returning, allowing us the opportunity to showcase the exemplary hospitality for which we are renowned.Sincerely,Hotel Management
Room was clean and service was great
Dirty my room was sooo dirty the white socks I had on turned black from the dirty floor.
Business response:
Dear Gina, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We’re currently looking into our housekeeping services to make sure we’re keeping up with the highest cleanliness standards. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.Sincerely,Hotel Management
This property is not really considered Northern Natomas as advertised. The property also looks nothing like the photo listed. I was pretty disappointed and there were many nefarious looking people hanging out and doing laundry late at night.
Business response:
Dear Ryan, Thank you for taking the time to share your valuable feedback. We are truly sorry we did not meet your expectations during your stay. The comfort and safety of our guests remain our foremost priorities, and we deeply regret any inconvenience you may have encountered. Please be assured that we maintain round-the-clock security on our premises to ensure the safety of all our guests. Thank you for choosing us for your visit; we hope to have another opportunity to host you again in the future.Sincerely,Hotel Managemen... read more
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 2.9 star rating with 2,560 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.