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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rthe cleaning staff needs instuction. The room felt dirty. Black floor in kitchen debri beh
Business response:
Dear Susan, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this with our housekeeping department. We look forward to welcoming you back and providing you with the exceptional experience you deserve.Sincerely,Hotel Management
The beds and the little kitchenette were the best thing outta the stay transportation is a must have or you'll be finding your way either walking or taking Lyft or Uber the whole time otherwise it was a decent stay I don't think I'll be coming back do to public transportation not being available through out the morning
Business response:
Dear Brandy, Thank you for sharing your generous comments regarding your time at Extended Stay America. It's great to know you loved everything about your suite, as well as the kitchenette. We take pride in providing friendly service and homelike comforts for an enjoyable stay and appreciate you recognizing our efforts! We value your feedback.We look forward to welcoming you back for another stay and wish you all the best with your travels. Happy holidays!Sincerely,Hotel Management
Extendedstay is great. The staff is welcoming/kind
I did NOT stay they did not honor expedia price and charged my card $20.82!
Business response:
Dear Michele, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Hotel was filthy, there was spiderwebs in the room, needs a lot of improvement
Business response:
Dear Ana, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We are currently conducting a thorough review of our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.Since... read more
Staff is very kind and professional, area does not look that safe, some people wondering around late at night, but it was quiet for what I understood people live and rent there for months at a time, I guess is fair for what you pay
Business response:
Dear Cira, We are pleased to receive your generous feedback for Extended Stay America. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 2.9 star rating with 2,560 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.