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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is fine, but the bed is too rough and tilted. We had to sleep the other way, our feet toward headboard.. we can feel the wire from the bed. The chair is way too old and dirty, especially around dinning table.need newer chair so we can sit and enjoy our food. all others items are ok.
Business response:
Dear Guest, Thank you for sharing your experience with us. We regret that certain aspects of your accommodation did not provide the comfort and support you were expecting. Concerns regarding the condition of the bed and furniture can significantly affect the overall enjoyment of a stay, and we apologize for any discomfort this caused. Your observations have been shared with the appropriate teams for future updates. We appreciate your feedback, as it helps us improve our offerings. We are glad that other elements of your visi... read more
love this extended stay
Business response:
Dear Guest, We love hearing that your experience left you saying you love this visit. Feedback like that truly brightens our day. It is wonderful to know your visit felt comfortable and welcoming, and the team sincerely appreciates your kind words. Extended Stay America is committed to providing a stay that feels relaxed and enjoyable, and we are glad that it came through for you. We look forward to seeing you again whenever your travels bring you back. Sincerely, Hotel Management
Room was clean, staff was really non existent, which was ok. The breakfast was just small muffins,packaged oatmeal, and breakfast bars. Not much. Overall, it served the purpose of my trip. Just a place to sleep.
Business response:
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that your room offered a comfortable environment and supported the purpose of your visit. We strive to make every part of the experience pleasant, and we regret that the grab-and-go breakfast did not meet expectations during your stay. Your comments help us as we continue to explore ways to enhance what we provide. We sincerely appreciate your visit and would be delighted to welcome you back for an even m... read more
great place
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 2.9 star rating with 2,560 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.