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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was disappointed that the room did not have a hairdryer and that the bed was very uncomfortable. No big deal for an overnight, but would not stay longer.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that our bed did not meet your standards. Feel free to let hotel staffing know during your stay anytime the room does not meet your expectations. Moving forward, hairdryers are provided at the front desk. Our staff will be briefed on communicating our amenities properly to guests during check in. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to p... read more
Real clean The check in was quick. The room was nice. Kitchenette but NO COFFEE Pot in the room was my only disappointment. The bed was super comfy and theven room was CLEAN. The name of the person responsible was on the card inside the room.
Business response:
Thank you for taking the time to write a review of your experience. I am disappointed that the lack of the coffee pot in the room was not to your liking, but glad you found the cleanliness and condition of your room favorable. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
This hotel sucked This hotel was bad news, they never came and cleaned the room. They never changed the bedding, the carpet was filthy and there were a lot of unsavory people coming and going.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so disappointed of hearing about the experience you went through during your stay. Please accept my apology. Your comments were reviewed by the staff, and we will fix the issues you ran into and continue to make it better moving forward, to make sure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the oppo... read more
Location is OK Hotel could be nice but staff does NOT care to be there or they just hate their job. Check in was horrible, had to wait because the agent was folding laundry?? After finally getting checked, The room was VERY dirty and smelled horrible. When I asked if there was another room she quickly said NOPE. I had already been charged for the full stay. So before I could possibly sleep or bring my luggage in I went to Target to get cleaning supplies. Im not all crazy about germs but this was ridiculous. Front desk was al... read more
Walking distance to several eateries Nice hotel except sinks didn't drain so well. Staff nice especially Pang; she an excellent people person
Business response:
We appreciate you taking the time to write a review of your stay. Thank you for bringing the issues with the sink to our attention. It has been forwarded to our maintenance engineer to be handled. Overall, I am pleased to read how accommodating our staff was. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Hmm! Stayed for an event in the area! Wasn't that amazing but it's cheap so i guess I should complain.
Yuck Bad neighborhood. Dirty stinky room.
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 2.9 star rating with 2,560 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.