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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place is trash. Skip it.
Looks rundown. To many things not clean. Stains in the bathroom sink. Bathroom door compared to kitchen space is tight you cant walk past if door is open. Would never stay here!
Business response:
Dear Lyric, Thank you for taking the time to share your feedback. We’re sorry your experience did not meet expectations and that the condition and layout of the room caused discomfort during your stay. Your comments regarding cleanliness and maintenance will be shared with our team. We appreciate you bringing this to our attention and regret that your visit left an unfavorable impression. Sincerely, Hotel Management
Not well maintained property Smells are really bad Motel six quality with a smoke and food smells. Room condition was ok the whole place smelled even the pillows.
Business response:
Dear Remon, Thank you for sharing your feedback. We are pleased to learn that the room met your expectations; however, we regret that the overall environment did not contribute to your comfort. We sincerely value your input regarding the atmosphere and maintenance. Your comments will be communicated to our team as we strive to enhance the experience for all our guests. We appreciate your insights and look forward to welcoming you back. Sincerely, Hotel Management
I’m writing to express my deep disappointment following a recent experience at your Sacramento Roseville location. I had a reservation for May 16th and 17th, as we were in town for my son’s tennis tournament. We arrived around 9:15 PM on May 16th, but I had forgotten my physical driver’s license. I presented both a digital version via the DMV-authorized app and a soft copy of my license, but your front desk staff refused to check us in. Despite explaining our situation, no effort was made to help. We had driven over 200 mile... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely regret the distress and inconvenience you and your son experienced during your recent attempt to stay with us. While we are required to verify a valid government-issued photo ID at check-in for the safety and security of all guests, we understand this situation was particularly difficult given your long journey and the purpose of your visit. Your feedback has been shared with our leadership team for review and discussion. We hope you consider gi... read more
Not clean
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 2.9 star rating with 2,278 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.