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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
CATALYTICT CONVERTER STOLEN I would be CAUTIOS about staying here. They have residents that live there month to month, and we had our CATALYTICT CONVERTER stolen. In the morning, some woman came out of her door, older one, and said...they got yours to? We looked at our vehicle after we started it, and noticed it was sawed off. We felt that it was an "in house" job, as the older woman new exactly what happened. CAUTIOUS on staying here.
Business response:
Dear Leroy, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
The cleanliness was not there. You walk in to stained carpets, smell of cigarettes, dead bugs on bathroom floor. For what we paid we definitely expected better. Did not have a great experience and do not recommend staying here.
Business response:
Dear Lisa, thank you for being a guest at our hotel. We were sorry to read about your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control, but the room you occupied will be professionally inspected and treated as a precaution. We have also shared your feedback regarding cleanliness with our housekeeping team to ensure this does not happen again. We look forward to having you stay with us again so we can provide you with the flawless visit you deserve.Sincerely,Hotel Ma... read more
Tv not work. Very simple decor. Mostly clean.
Business response:
Robert, thank you for being our guest. While we are glad you liked our well-kept property, we are sorry for the maintenance issue you faced with the Tv and the inconvenience this caused. Please be assured we will address this with the appropriate team to do any necessary repairs. We hope you will stay with us again the next time you are in the area. Sincerely, Hotel Management
Clean & quiet
En el hotel estaban indigentes en autos con llantas bajas haciendo ruido y fumando marihuana parece que viven ahí En la habitación con falta de mantenimiento estaba roto el dispensador de papel Solo había 1/2 rollo es piso con residuos de papel no había jabón el piso que no se barrio pidieron un depósito que me pareció un abuso las puertas maltratadas, en un cuarto vecino hasta los zapatos en el corredor
Business response:
Miguel, thank you for taking the time to evaluate your stay. We regret your disappointment with the incidental policy. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we regret any miscommunication regarding this concern. We also apologize for the inconvenience you experienced due to the maintenance issues you outlined. We will address this with our engineering team and take steps to ensure we prevent suc... read more
I appreciate the excellent customer service and accommodations at check in
Business response:
Monica, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and the staff friendly and professional. We look forward to seeing you again in the future! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 4.3 star rating with 1,416 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.