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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First room still had food in it bit staff gave me a new room. Towels in new room had hair on them and hair in bathroom
Business response:
Dear Henry, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We have addressed these concerns with our team and will use them to enhance the guest experience. We hope you will consider staying with us again, as we welcome the opportunity to restore your confidence in our hotel.Sincerely,Hotel Management
Good stay Everything was fine except for the lack of parking space.
Business response:
Dear Billy, Thank you for reviewing your stay at Extended Stay America. We are happy your overall experience was pleasant. However, we are sorry you were unhappy with the lack of parking space during your stay. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. It was our pleasure accommodating you, and we hope to see you again soon.Sincerely,Hotel Management
Staff helpful.
Easy parking for my truck, easy walk to buy food. Quiet, clean, and affordable.
The lady in the office was so nice and accommodating!
Business response:
Dear Cristina, Thank you for selecting Extended Stay America for your recent accommodation and sharing your review with fellow travelers. We are glad you enjoyed your stay and appreciate recognizing the service provided by our front desk associate. We will share your feedback with her and our team to let them know our guest noticed their effort. It was a pleasure hosting you, and we do hope to see you again soon. Sincerely,Hotel Management
Nice Wifi....that's terrible!!! I have stayed at other Extended Stay properties but, this one was closer to a "homeless shelter" than a hotel. Everything from the guy in the parking lot rebuilding his cars motor to the guy who parked his truck and pulled out his bike and rode off. The "FREE" wifi is only 2g if your lucky. I asked about it and was told if I wanted better wifi then I would need to pay for it. The breakfast was just coffee and juice. The muffins look like they were left over from the WEEK before of the got them... read more
Business response:
Dear Rick, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful you have brought these concerns to our attention as we continually strive to improve our services and accommodation. We hope to have another occasion to host you again and provide you with the seamless stay you deserve!Since... read more
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 2.8 star rating with 3,211 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.