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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First room still had food in it bit staff gave me a new room. Towels in new room had hair on them and hair in bathroom
Business response:
Dear Henry, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We have addressed these concerns with our team and will use them to enhance the guest experience. We hope you will consider staying with us again, as we welcome the opportunity to restore your confidence in our hotel.Sincerely,Hotel Management
Seen a cockroach in our room.
Nice Wifi....that's terrible!!! I have stayed at other Extended Stay properties but, this one was closer to a "homeless shelter" than a hotel. Everything from the guy in the parking lot rebuilding his cars motor to the guy who parked his truck and pulled out his bike and rode off. The "FREE" wifi is only 2g if your lucky. I asked about it and was told if I wanted better wifi then I would need to pay for it. The breakfast was just coffee and juice. The muffins look like they were left over from the WEEK before of the got them... read more
Business response:
Dear Rick, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful you have brought these concerns to our attention as we continually strive to improve our services and accommodation. We hope to have another occasion to host you again and provide you with the seamless stay you deserve!Since... read more
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 2.8 star rating with 3,199 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.