Extended Stay America - Sacramento - Vacaville

janice 

on Expedia

10 years ago

Not accommodating At All!! Unfortunately our stay was not well, because upon our arrival my husband asked the young lady if they had a restroom he could use and they didn't have one. She was also rather short and seemed irritated. When we checked into our room there was only two face towels and one kitchen towel and they were dingy and worn. The furniture was worn and outdated and the refrigerator made noises like the compressor was going out. On Saturday morning my nephew called the front desk for fresh towels and the clerk... read more

Manrique 

on Expedia

10 years ago

unlikely to stay again Staff was unfriendly and room was not cleaned properly. 

Benjamin 

on Expedia

10 years ago

Worst Night Sleep Ever We booked this hotel at midnight. We weren't expecting the Ritz but no front desk clerk at night was the reason we had to wait 2 and a half hours for our room. Ridiculous. Staff Didn't know how to use computer or fax machine. Worst night ever 

SuperGirl576 

on Expedia

10 years ago

Not worth more than 1 night Had to switch from queen to double because the queen room smelled like mold. You have to schedule house keeping, which is unheard of. Was there for 4 nights and never got moved back to a queen room and the room was only cleaned/stocked the 1 time we "scheduled" it. Had to get our keys reactivated each of the 5 days. Staff was somewhat helpful, but required us to go down to the front desk for dishes and towels. Phone in the room did not work and they said there was nothing they could do. 

Sandra 

on Expedia

10 years ago

Stay Away Don't go expecting anything! We had, for two people, no shampoo, no ice, no vending machines, only two flimsy plastic cups, one garbage can (no wastebaskets). Windows were broken (not working well). Bedskirts were dirty, carpet grungy, light over the stove was not working. The other room (for relatives) was the same and the iron was missing. The rooms really need extensive refurbishing. We chose because it was the only place that allowed smoking (now not sure if it was worth it). 

Cayeu 

on Expedia

10 years ago

Close to shopping but... No amenites such as exercise room, pool but laundry room and close to shopping. The bathroom exhaust made a noise when it was windy. The walls are very thin, the man in the next room sounded like he was in my room. Old dried up muffins were found under the lounge chair. 

Kerry 

on Expedia

10 years ago

Hello! Do you smell that? I'm not familiar with extended stay properties so I was a little surprised of the nonexistent room service accommodations among other things. Initially I was put on the 1st floor next to the trash room which you could smell, it sounded like a 500 lb person was walking above us along with people walking around right outside of our window so we had NO privacy. I asked to move which they were accommodating so they moved us to the 3rd floor but the only difference was people couldn't see directly into o... read more

Anthony 

on Expedia

10 years ago

Not so pleasant smell I arrived on Friday night. Check in went well young lad y at the desk was very nice. Room was okay. I suggest that the hotel invest in larger dresser drawers because the TV is located on top of the dresser which makes changing the channels when laying in bed a difficult task. All of the front desk personnel were not aware of all the rules. As exhibited by the fact that the person who checked me in stated to me that for a $10 fee I could request housekeeping daily. However Saturday morning when I went to... read more

Mary 

on Expedia

10 years ago

Cleanliness is missing No phone asked for one but never received. Had to go to front desk for toilet paper, tissues and a hairdryer. Too many dogs staying there and hallways smelled like it too.