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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kind of bit dirty the area was good it's by some fast food
Business response:
Lorena, thanks for being our guest at Extended Stay America and for the feedback. We are delighted to read you were benefited with our convenient location close to the points of your points and that you had an enjoyable stay. It was a pleasure hosting you, and we would love to be the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their visit, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Area is a bit sketchy We were eyed at by some sketchy looking characters smoking in the parking lot. No security, 2 girls at the front desk, can hear the neighbours above stomping around. Seems more like a budget low income housing unit, no cutlery, no cups.
Business response:
Jo, thank you for taking the time to evaluate your stay. Although you liked our affordable rates, we are sorry we missed meeting your expectations. As per our brand standards, and to ensure cleanliness of kitchenware these items are available at the front desk and our team gladly delivers them upon request. I truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Nice hotel peaceful area Clean quiet area, comfortable amenities, 15-20 minuets from main Sacramento.
Business response:
Thanks for the awesome feedback. We are delighted to know all went great during your stay and that our location was perfect for your needs. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Pratical hotel with loud fan. Staff was above average. Hotel was average. My only complaint is the bathroom fan. It automatically comes on with the light. There is no turning it off and is sounds like a small airplane engine. This might sound silly to some (me probably if I were reading), but there is no mirror at the desk. The only mirror is in the bathroom. As I woman, I needed to stand under this for awhile to put on make-up. I couldn't hear anything going on in the room. It was deafening. There really should be two switc... read more
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Business response:
Robert, thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Very Good Great Motel Nice People Looking forward to staying again real Soon!!
Business response:
Gino, thank you for the outstanding review of your stay at Extended Stay America. We are delighted we met your expectations for a perfect stay, and we hope you will come back each time your travels bring you to our beautiful city. Sincerely, Hotel Management
Very nice and vary clean My kids and I always feel at home here. The staff is polite and amenities are great.
Business response:
Nicole, thank you for staying with us again, and making Extended Stay America your home away from home. We are pleased to know we met your needs and expectations during your visit. Your comments will be shared with the staff and they will be happy to know their efforts made a difference. Thanks again for your feedback, and we look forward to welcoming you and your family back for another stay. Sincerely, Hotel Management
Wouldn’t stay again My husband and I stayed for one night. Check in was speedy and pleasant. The lobby & our room smelled like dirty pets. Needless to say we checked in and immediately left for our event , came back to sleep then got the h*** out of there as soon as we woke up.
Business response:
Melissa, thank you for staying at our hotel. We are happy to read you had an overall nice stay and that you liked the service offered by our staff. However, we apologize for the cleanliness issue you experienced and regret the inconvenience caused. Your feedback have been shared with our housekeeping staff to ensure they are more diligent in their work. It was a pleasure having you both as our guest, and we would like to regain your trust to serve you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,430 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.