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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s okay Room was clean, however sheets seemed a big dusty and not as clean. Encountered a giant bug we’ve never seen before, and the water or room made my girlfriend breakout in hives from allergic reaction. Not sure if it was clean enough.
Business response:
Thank you for choosing us. We are disappointed reading you didn’t have an excellent stay with us and apologize for the cleanliness issue. Your feedback for cleaning has been discussed with the housekeeping team to review and action. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Business response:
Brian, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Second stay here! Super convenient to hop on the freeway, and there are some good food joints around too.
Business response:
Thank you for staying once again at Extended Stay America. One of our main goals is providing guests with a memorable experience so they will think of us when returning to the area. We are delighted that when you are in Sacramento you consider us home. We appreciate you taking the time to leave a review and we look forward to your next visit. Sincerely, Hotel Management
Great room at value price. Comfy and clean. Nice staff.
Business response:
Thank you for choosing Extended Stay America. We are delighted to know you were impressed with our associates and that you found us to be a good value. It was a pleasure having you as our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
I liked that they accepted pets and lent us pots & pans, dish soap, utensils, and toaster. Also the fact that they had kitchenettes.
Business response:
Thank you for your wonderful summary pertaining to your stay at Extended Stay America. We are glad to know you were impressed with our fully-equipped kitchen and that you had a nice time with us. We appreciate you choosing us while you were here. Hope to see you again very soon! Sincerely, Hotel Management
It was close to freeway and thr room had a bad odor.
Business response:
Thank you for being our guest. We are pleased to know you enjoyed our location and had a pleasant time with us, but we are sorry for the odor issue you encountered. Your feedback is discussed with the concerned team in an effort to take the necessary remedial action and ensure our future guest don’t experience the same. Please consider a return visit to our hotel so that we can make it up to you. Sincerely, Hotel Management
The room was spacious. Kind of had a funky smell to the room but it was clean. I did enjoy my stay here but didn't see fitness room but there wasn't one. Overall i would stay here again.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know you enjoyed your accommodations and that you had a pleasant time with us. Thank you again for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
The room had an awful smell and the hallway smells like smoke all the time.
Business response:
Thank you for reviewing your stay. Although you had an overall pleasant time, we are sorry for the odor issue you encountered. Your feedback has been shared with the housekeeping team to be more diligent in their work so that our future guests never encounter a similar issue. Please consider a return visit to our hotel so that we can make it up to you. Sincerely, Hotel Management
Unfortunate stay for me; for all the "Non smoking" they advertise, the second floor could not have smelled more like smoke. In our room, 1) no room cleaning or restocking of shampoo or soap for any of the 5 days I was there. 2) The fridge knocks constantly, so when at 3:55 am on the first morning I heard extra knocking I finally got up to go see if there was something I could do about it. When I got to the fridge (next to the door) I realized the extra knocking was at the door. I looked through the peep hole to see a large m... read more
Business response:
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. Please know our top priority is the safety and security of our guests and our employees. Our Security team is reliable and well trained, and we assure you we are... read more
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,261 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.