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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for an overnight rest during a trip The pillows are thin. They only give you three for a Queen size bed. I stayed in the wniter and there were no extra blankets in the room. The bathroom door swings into the kitchen, which in in the entry way. The TV channel selectin was good. Showtime 2 was the premium channel. The free Wifi sucked! I had to keep logging in. There was a premium pay option for faster service; I did not use that.
Business response:
Brian, thank you for being our guest. Although you had an overall pleasant time with us, we are sorry for the issues you had in your room and regret the issue you had with the internet connectivity. We have made a note of your feedback and will share it with the appropriate team so that we can improve our future guest's experience. We hope you will consider giving us another chance so that we can provide you with a memorable stay. Sincerely, Hotel Management
Everything was great. Had a good time. Hotel staff was great.
Business response:
Thank you for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Thank you once again for choosing us, and we look forward to welcoming you again soon at your second home. Sincerely, Hotel Management
Nice stay Great
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Friendly staff was efficient and accommodated an early check in.
Business response:
We are incredibly pleased you enjoyed your stay at Extended Stay America, and had a memorable experience. It is always a pleasure to read reviews complimenting our staff. Thank you for being our guest. We hope to be your first choice every time you visit West Sacramento. Sincerely, Hotel Management
Excellent We decided to stay in the Sacramento Area for New Year’s Eve night as we did not want to drive back home after he festivities down town. Vanessa the front desk made us feel comfortable and even let us know where to go down town. As soon as we got to our room she also gave us a call and checked in to see if we were satisfied with our room and if we needed anything else, just give her a call. We need more people like her in this industry!
Business response:
Thank you for the glowing feedback of Extended Stay America. We are glad to know you were impressed with the outstanding service delivered by Vanessa and had a great time with us. Thank you again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
1 night stay The grab and go breakfast was sad. Under stocked. Luggage cart had to wait for 1 checking in and again when checking out.
Business response:
Elizabeth, thank you for evaluating your stay. We are sorry for the issue you encountered at our front desk and regret as you were unhappy with our breakfast offerings. Your concern has been shared with our brand leaders to determine new offerings. We hope to host you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management
Room was cozy. Stayed for New Years Eve and it was a very affordable option and room was comfy. Quick and easy check in and all staff was very welcoming. Area was quiet.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with our associates and also enjoyed our accommodations. Thank you again for the feedback and look forward to seeing you back soon. Sincerely, Hotel Management
4 times a stranger with a grey hoodie kept knocking on my door when my husband stepped out for a cigarette. I told the one hotel staff that was there and she said they will try to find him. No one was in the lobby desk. The front door was not locked at all after hours. The elevator and lobby smelled like marijuana. I would not go back for this reason only. The room was clean.
Business response:
Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,313 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.