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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent We decided to stay in the Sacramento Area for New Year’s Eve night as we did not want to drive back home after he festivities down town. Vanessa the front desk made us feel comfortable and even let us know where to go down town. As soon as we got to our room she also gave us a call and checked in to see if we were satisfied with our room and if we needed anything else, just give her a call. We need more people like her in this industry!
Business response:
Thank you for the glowing feedback of Extended Stay America. We are glad to know you were impressed with the outstanding service delivered by Vanessa and had a great time with us. Thank you again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
1 night stay The grab and go breakfast was sad. Under stocked. Luggage cart had to wait for 1 checking in and again when checking out.
Business response:
Elizabeth, thank you for evaluating your stay. We are sorry for the issue you encountered at our front desk and regret as you were unhappy with our breakfast offerings. Your concern has been shared with our brand leaders to determine new offerings. We hope to host you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management
Room was cozy. Stayed for New Years Eve and it was a very affordable option and room was comfy. Quick and easy check in and all staff was very welcoming. Area was quiet.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with our associates and also enjoyed our accommodations. Thank you again for the feedback and look forward to seeing you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
I was directed to another property as the west sacramento facility overbooked themselves. I was given a comp room but was charged $25 for an 'early check in' although it was10 minutes before regular check in time...
Business response:
Mark, we appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you this time. We understand your frustration and regret the inconvenience it caused. We hope that you will give us the opportunity to redeem ourselves on a future stay. Sincerely, Hotel Management
Two thumbs up It was a very clean place and the breakfast wasnt bad.will definitely would stay here again
Business response:
Sam, thank you for being our guest. We are thrilled to know you liked our well-maintained property and that you had an excellent stay. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Great staff.
Business response:
Christopher, thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
The stay was short but it was a quick check in and very good coffee.
Business response:
Thank you for the 4-star review. We are delighted to read you liked our quick check-in service and that you could experience a relaxing stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you all for another outstanding visit at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,261 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.