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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A little run down, the halls are musty smelling and the rooms need a good freshening.
Business response:
Thank you for reviewing your stay at our hotel. We have read your comments and are sorry to know we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity... read more
Not too bad Need to replace the pillows. It smells. The front entrance is a little bit dirty.
Business response:
Thank you for choosing to stay at our hotel. We are sorry for the cleanliness issues you had while being here and regret the inconvenience it caused. Your feedback is of utmost value, and we will use it as a training tool to improve our performance further. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Good hotel Needed a hotel for a night while passing through. Got a room for less than $100. Room was clean, bed was comfortable. Has free parking. Can’t go wrong
Business response:
Trevin, thank you for taking the time to review your experience at Extended Stay America. We are glad to know our location was perfect for your needs and that you liked your clean & comfortable room. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Budget Friendly I wasn't expecting a lot this time at a hotel stay, I was more concerned about getting the best deal and having a clean/safe room. I felt safe and the Hotel was indeed clean with free coffee in the morning and parking as well! If you're looking for budget friendly hotel this is the one! Had a good feel and my girlfriend really enjoyed it as well for the price.
Business response:
Anthony, thank you for selecting Extended Stay America for your accommodation and for sharing your review. It is a pleasure to read you had a wonderful stay with us and enjoyed many aspects of our hotel and that you found us to be a good value for the price you paid. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Our stay was pleasant. WE would stay there again. Our room was clean. They served coffee and muffins and granola bars for your taking.
Business response:
Thanks for choosing Extended Stay America for your needs. We are glad you liked your well-maintained room and had a great stay with us. However, we are sorry for any inconvenience caused to you. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Business response:
We appreciate you sharing your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Clean, but subpar comfort. The room was clean and the people at the front desk were friendly and kind. The neighborhood was nice and close to old town and the capitol so that was a plus. The beds, however, were hard and uneven. They were very, very uncomfortable. Also the television had inadequate programming as there was no cable, there were no hangers in the closet, the fan was very loud in the bathroom, the carpet was worn and full of stains, and there were no ice machines in the entire hotel. Also the breakfast was a jok... read more
Business response:
Alicia, thanks for choosing us for your needs. We are pleased to know you liked the service provided by our staff and were impressed with our convenient location. That being said, we apologize for the inconvenience you had in your room and your feedback is shared with our housekeeping and maintenance team to review and action. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Please consider giving us another chance to serve you better on your nex... read more
A+ Great service from the night crew. They were friendly/welcoming.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,430 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.