This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled like old cigarettes and the requested pot was given to me completely unwashed.
Business response:
Candace, thank you for reviewing your stay. We are sorry for the housekeeping issue you encountered while you were here and regret the inconvenience it caused. Your feedback is discussed with the concerned team in an effort to take the necessary remedial action and ensure our future guest don’t experience the same. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Room had a very heavy smoker odur. I was not given an option for a non-smoking room. Silly me, I assumed all rooms were non-smoking these days, but that is not the case. I would have appreciated being asked if I wanted a non-smoking room. It was really uncomfortable to be smelling that all night.
Business response:
Thank you for reviewing your stay. We are sorry we were unable to accommodate you in the room of your choice and regret the inconvenience it caused. Your feedback will be used as a training tool to improve our service moving forward. We hope you will choose us back in the future so that we can give you the room that best meets your need. Sincerely, Hotel Management
Location,very quiet and clean room was comfortable
Business response:
Vinnie, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location close was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Great place I love the service there how clean professional an nice the rooms are
Business response:
Brenda, thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jessica, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
They allow pets. They are clean and quiet and staff is very nice.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We're glad to know you loved our well-kept property and that you were pleased with the service you received from our staff. On behalf of everyone here, we invite you to stay with us again the next time you visit West Sacramento. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
expected more for beeakfast. the room was ok. not much amenities...overall it was ok for the price .
Business response:
Shiellah, thank you for being our guest at Extended Stay America. We are glad to know overall you had a pleasant stay with us and were happy with our affordable rates. Also, we will share your feedback with regard to our grab-and-go breakfast with our Brand Leaders to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
it was easy to get to. We were cheerfully greeted.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you liked our ideal location as well as our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,261 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.