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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Access of the location
Business response:
Dear Nerio, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize for any inconveniences you may have encountered. We value our guest's feedback as we continually strive to grow and improve our guest services. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
The place smell bad there for was dirty
Nice
Business response:
Dear Buu, Thank you for being our guest and your wonderful feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. We hope you will visit again the next time you are in the area. Sincerely,Hotel Management
The floor was very diry and there were stains on the sink and tub. Other than that our stay was nice and McDonald's is conveniently close by.
Business response:
Dear Lia, Thank you for staying with us. It is glad to know you had a pleasant time and were pleased with our location near McDonald's. However, we apologize that our housekeeping staff overlooked some areas in your room preparations that do not meet our standards; therefore, we are very disappointed that this was your experience. We have noted your observations and concerns and are working on improving the mentioned spots. Also, the team is instructed to double-check the rooms before being allocated to the guest. Please all... read more
Dirty Towels and Garbage should be taken out by the guest, the cleaners are just going to point you to the trashbins.
Business response:
Dear Jonathan, Thank you for the feedback; we are sorry about the cleanliness issue and the service you received from our housekeeping. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also offer a complimentary linen and towel exchange service at the front desk. In response to your feedback, we will ensure our front desk staff communicates our services and amenities during arri... read more
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 4.1 star rating with 1,237 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.