This profile has been claimed by the business owner or representative.
Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very helpful It was a good experience, I would stay here again.
Business response:
Thank you for telling us about your stay. We're so pleased to hear that you enjoyed our convenient location and our helpful staff. Thank you again for your kind review. We hope to see you again soon.
Just a place to sleep This was just somewhere to break up the roadtrip. Just somewhere to sleep. It served it's purpose. Really nothing negative.
Business response:
I appreciate you taking the time to write a review. I'm glad to read you were pleased with your stay and that we were able to accommodate your needs. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
For the money O.K. The room was clean when we arrived for our three (3) nite stay, although we were disappointed when we were told there would be NO housekeeping during our stay and if we needed more towels we need to take the dirty ones to the desk and they would replace them for us. Since the bath towels are not much bigger than the hand towels we had to get new towels each day and since we were on the 2nd floor far away from the elevator and front desk that was a hastle. Not having a small coffee pot in the room was also ... read more
Business response:
Thank you for taking the time to write a review of your stay. I am happy to read your remarks about our front desk staff; however, I apologize that we did not explain our amenities during check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. While we no longer keep dishes in guest rooms, these items, including coffee makers, are available at the front desk for no additional fee. In response to your feedback, I am goi... read more
My trip The staff is very kind and helpful, I would stay there again next time.
Business response:
I appreciate you taking the time to write such a great review. I’m so pleased to hear that our staff provided you with friendly and accommodating service. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Right off the beaten path The room was small, beds were doubles not queens. Fairly new carpet and laminate floor tile. Nicely cleaned and newly painted. The room was very quiet which I really needed. Areas of improvement would be better beds--maybe gel foam. The mattress was hardly there. Pillows could be upgraded and towels could be used as exfoliants. Small exfoliants.
Business response:
Thank you for providing us with details about your stay. We appreciate the kind comments about the cleanliness of your room; however, we apologize that our pillows and linen did not meet your expectations. To uphold our company's high standards, we will look into upgrading the pillows and linen moving forward. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Good area and easy freeway Decent value but no frills. A bit steep on price compared to other nearby hotels with more amenities but still if it's the cheapest and that's what drives your decision then it's the right place. Clean room and nice neighborhood with plenty of restaurants and shops.
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Still, I am glad to know that we were able to provide you with a clean room and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Easy check-in and check-out. Room was ready and clean.
Business response:
I appreciate you taking the time to write such a great review. I'm so pleased to hear that check-in was easy and we provided you with a clean and comfortable stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
weekend stay only drawback was no hot tuba or pool
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 3.3 star rating with 2,132 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.