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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was awesome and roomy
2nd time staying at this property. Penny was the clerk on duty and she was very professional and courteous.
Business response:
Thank you for returning to Extended Stay America. It is a delight to know you had a comfortable stay and that you were amazed by how well Penny assisted you. Special thanks on behalf of her for highlighting her efforts. Thank you again for your kind comments, and we look forward to seeing you soon. Sincerely, Hotel Management.
The best service EVER The entire staff was amazing. Ms. Penny Payne & her staff treated us like family. We lost our home to a fire 3 weeks ago & have been to over a handful of hotels since. This location we didn’t want to leave because of how caring, supportive, & respectful they are. They made sure we were beyond comfortable during our hardship. I’ve never had better customer service in my life. So grateful to this team.
I did not like this property at all for the cost I paid... there were not proper supplies and there is no staff... I would rather stay in other properties where I get a better service.
Musty It was pretty much great, the room just smelled a bit musty.
Internet pésimo y condiciones no tan favorables muy complicada, no me volvería a quedar ahi el internet pésimo, mis hijas tuvieron muchos problemas para tomar sus clases , ya que la señal del internet fallaba mucho la cocina , estufa, y en general muy vieja
Business response:
Rogelio, thank you for reviewing our hotel. We apologize for the disappointing stay you had and for the difficulties you experienced connecting to the internet. We are working with our service provider to determine if there is a greater issue or if this was an isolated event. We are confident you will see improvement in this area on your next visit. Thank you again for your constructive feedback. We hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.2 star rating with 968 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.