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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was nicer than i thought walking through the hallway. Bed was comfortable and everything was very clean. Why i wont give 5 stars is wifi isn't good quality unless you pay for it. I dont want to pay more for something that usually is complimentary with other places. I would stay again if needed.
Business response:
Dear Guest, Thank you for your positive feedback about your recent stay at Extended Stay America! We're pleased you found your room comfortable and clean during your stay. Providing a pleasant and welcoming environment for our guests is our priority, and we're glad we met your expectations. However, we apologize for any inconvenience regarding the quality of the complimentary Wi-Fi. We will address these network issues for seamless connectivity in the future. Your feedback is valuable to us, and we'll consider it as we striv... read more
I really like that person the front desk his name was Eric he was so polite so friendly and very helpful even recommended a good restaurant I wish businesses would have more people like him He's awesome and for that reason I'm planning to go back and stay there with you guys again
It was ok. If looking for a bargain its fine bUt definitely older place.
Business response:
Dear James, Thanks for staying with Extended Stay America and sharing your feedback. We are glad to read you had a great overall stay. We continually strive to enhance our services and accommodations, and your valuable remarks regarding our property's condition guide our continued efforts for future improvement. It was a pleasure hosting you, and we hope to welcome you back soon.Sincerely,Hotel Management
Me gustó el servicio de la gente de recepción. No me gustó que la primera habitación que me asignaron tuviera el colchón del sofá muy sucio, tampoco me gustó el aroma en general de las instalaciones, pienso que deben colocar extractores en las habitaciones y no solo en la regadera.
Close to stores and restaurants
Business response:
Dear Irma, Thank you for choosing us for your stay. We're delighted to hear that Extended Stay America's location provided convenient access to nearby stores and restaurants. Your feedback is greatly appreciated, and we strive to offer a convenient and enjoyable stay for all our guests. We hope you had a wonderful time exploring the area, and we look forward to welcoming you back in the future. Sincerely,Hotel Management
Unfortunately unpleasant
Business response:
Dear Norma, Thank you for sharing your review regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,631 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.