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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room is big, it is good for families.
Business response:
Dear Martha, Thank you for choosing us and sharing your experience of your recent visit to our hotel. It is nice to know you had a pleasant stay and found the rooms spacious and comfortable. Your observations are always appreciated as we continuously work to ensure the seamless delivery of the best hotel experience. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management
Im not sure how to word this....its clear the chain tried to update and make nice, but all in all, when it comes down to it, you get what you pay for......a dresser drawer front was missing, stains in the cabinets and drawers and plastic wrap around the smoke detector. While i think its wonderful the property allows animals, i didnt appreciate shutting the bathroom door andvfinding cat feces on the floor! You may ask if i reported it a d dema ded another room....honestly, no, not until checkout did i inform mgmt. We arrived ... read more
Business response:
Dear Nancy, Thank you for choosing us and for sharing your comments. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please give us another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hot... read more
The area was very nice and cloae to testaurants
Good It was good.
Business response:
Dear Joseph, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. It was our pleasure to host you during your time in San Antonio. We look forward to your next visit.Sincerely,Hotel Management
Good
Business response:
Thank you for your business
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,631 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.