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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Spot Great spot for a quick visit. Grocery store and restaurants were within walking distance.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location and we are fortunate to have so many choices for shopping and dining nearby. Thank you once more for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Business response:
Jose, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
The room was not the greatest
Business response:
Donald, thank you for choosing to stay with us. While we regret not meeting your expectations with your suite, we are glad it did not impact your overall experience with us. Your feedback is appreciated, and we hope to have the opportunity to host you again in the future. Sincerely, Hotel Management
Business response:
Jessica, thank you so much for the kind rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
A+ Lady at front desk was pleasant. Place was beautiful and so clean. I love it. highly recommended...
Business response:
Katie, thank you for taking the time to share that your stay at Extended Stay America was perfect in every way. We appreciate your fantastic feedback about our front desk staff and our well-maintained property. Thank you again for recommending us, and we hope we will be your home whenever you are in the area. Sincerely, Hotel Management
Great overnight. The front desk help was super helpful and friendly. Interactive with everyone even the kids. Why informative when asking questions.
Business response:
Shannen, thank you for choosing Extended Stay America for your overnight stay and for taking the time to review your visit. It was a pleasure to read about the excellent service you received from our front desk staff. This is what we strive to do every day, so thank you for acknowledging their efforts. We hope to be your first choice every time you visit our area. Sincerely, Hotel Management
Business response:
Andrew, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Not terrible, but probably not a repeat customer Staff was friendly and room was decent. I knew this was a "budget friendly" place, but I was not aware that housekeeping was not automatic, building/room is pretty outdated, breakfast consisted of coffee/granola bars/oatmeal, carpet was in desperate need of a cleaning, and toiletries only included shampoo and a bar of soap.
Business response:
Nancy, thank you for staying at our hotel. We apologize for not meeting your expectations and for the disappointment you had with the overall condition of our room. We will share your concerns with the appropriate teams to ensure a better experience going forward. We are also sorry our grab-and-go breakfast was not to your liking. On a positive note, we are happy you liked our friendly staff. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel M... read more
Business response:
Thank you for your feedback
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.2 star rating with 968 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.